Shipping policy
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<p><strong>Last updated:</strong> May 26, 2026</p>
<h2>Shipping Policy</h2>
<p>
At REIMII 3D, we work to prepare and ship all orders quickly, safely, and efficiently.
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<p>
Below you will find important information regarding processing, shipping, and delivery times for orders placed through our online store.
</p>
<h2>Order Processing</h2>
<p>
Orders are typically processed within <strong>1 to 5 business days</strong>, depending on the type of product, availability, and order volume.
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<p>
Custom-made, personalized, or 3D printed products may require additional preparation time.
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<p>
Orders placed during weekends or holidays will begin processing on the next business day.
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<h2>Shipping Times</h2>
<p>
Delivery times may vary depending on the destination country, shipping carrier, and possible external logistical delays.
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<ul>
<li><strong>Spain:</strong> usually between 4 and 14 business days.</li>
<li><strong>Europe:</strong> usually between 10 and 25 business days.</li>
<li><strong>International:</strong> usually between 10 and 35 business days.</li>
</ul>
<p>
These delivery times are estimates and may be affected by special campaigns, customs procedures, logistical incidents, or circumstances beyond our control.
</p>
<h2>Shipping Costs</h2>
<p>
Shipping costs are automatically calculated during checkout and may vary depending on:
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<ul>
<li>Destination country.</li>
<li>Package weight and size.</li>
<li>Selected shipping method.</li>
</ul>
<p>
In certain promotions or selected orders, REIMII 3D may offer free shipping.
</p>
<h2>Order Tracking</h2>
<p>
Once your order has been shipped, you will receive an email with tracking information whenever the selected shipping method includes tracking.
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<p>
It is the customer’s responsibility to provide a correct and complete shipping address.
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<h2>Delays and Delivery Issues</h2>
<p>
REIMII 3D is not responsible for delays caused by:
</p>
<ul>
<li>Shipping carriers.</li>
<li>Customs procedures.</li>
<li>Incorrect or incomplete addresses.</li>
<li>Failed delivery attempts.</li>
<li>Force majeure events or circumstances beyond our control.</li>
</ul>
<p>
If your order experiences any delivery issues, you may contact us and we will do our best to assist you.
</p>
<h2>Customs and International Taxes</h2>
<p>
International orders may be subject to import taxes, customs duties, or additional fees imposed by the destination country.
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<p>
These costs are the responsibility of the buyer and are not included in the product price or shipping cost unless explicitly stated otherwise.
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<h2>Lost or Damaged Orders</h2>
<p>
If your order arrives damaged or has not been received within a reasonable timeframe, please contact us as soon as possible so we can review the case.
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<h2>Contact Information</h2>
<p>
For any shipping or delivery related questions, you can contact us at:
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<p>
📧 <a href="mailto:shop@reimii.com">shop@reimii.com</a>
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<p>
📞 <a href="tel:+34676001063">+34 676 001 063</a>
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